Financial Services Representative
5 days ago
APGFCU is seeking a highly motivated and customer-focused Member Service Generalist to join our team. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and driving business growth.
Key Responsibilities:- Provide personalized service to members, addressing their financial needs and concerns.
- Develop and implement strategies to promote credit union products and services, resulting in increased sales and revenue growth.
- Collaborate with branch management to achieve business objectives, including loan and deposit growth.
- Conduct outbound calls to existing and potential members to develop loan needs and solicit new loan business.
- Offer products and services to members to help them save time, make money, and achieve financial stability.
- Identify and communicate product or service-related issues or improvements to branch management, resulting in higher quality products or services.
- High school diploma or equivalent required; additional specialized training or experience preferred.
- One year sales experience required; one to two years financial services experience preferred.
- Knowledge of financial institution products and services, as well as strong communication and customer service skills.
- Ability to work independently and as part of a team, with a focus on problem-solving and attention to detail.
- Competitive pay and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
APGFCU is an Equal Opportunity/Affirmative Action employer. We are committed to diversity, equity, and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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