Retail Department Supervisor

2 weeks ago


Manchester, New Hampshire, United States HomeSense Full time
About the Role

We are seeking a highly skilled and motivated Retail Department Supervisor to join our team at HomeSense. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.

Key Responsibilities
  • Create a positive internal and external customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Promote a culture of honesty and integrity, maintaining confidentiality and upholding our company values.
  • Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor, and ensuring efficient flow of goods to the sales floor.
  • Train and mentor Associates on established merchandising and processing principles, and ensure they complete tasks and activities according to store plan.
  • Monitor productivity of the team and coach as necessary, and maintain and uphold merchandising philosophy and signage standards.
  • Ensure compliance with recycling and hazardous waste programs, and communicate accurately and effectively with management and Associates when setting and addressing priorities.
  • Provide and accept recognition and constructive feedback, and partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures, and promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs, and promote safety awareness and maintain a safe environment.
Requirements
  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills with attention to detail.
  • Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Able to train others and have 1 year retail and 6 months of leadership experience.
What We Offer

We offer a competitive salary, benefits package, and opportunities for career growth and development. Our benefits include Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

This position has a starting pay range of $15.50 to $16.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We are an equal opportunity employer and welcome applications from all qualified candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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