Fitness Club Representative

2 weeks ago


Louisville, Kentucky, United States Crunch Fitness Full time
Member Services Representative

The Member Services Representative is the face of our operation, providing exceptional customer service to our members and guests. This role is responsible for creating a welcoming atmosphere, handling guest questions and concerns, and facilitating a smooth check-in process.

Key Responsibilities:
  • Greet members and guests with a smile and ensure a positive first impression
  • Check in members and guests in accordance with company procedures
  • Facilitate messages on club software and communicate special events to members
  • Answer phones in a courteous and professional manner
  • Maintain a clean and organized work area
  • Assist with member requests and forward to management as needed
  • Sell retail products and schedule member services
  • Facilitate payment of member services in accordance with company procedures
Requirements:
  • High school diploma or equivalent required
  • Must be at least 18 years of age
  • Eligible to work in the United States
  • Ability to lift 10 lbs. and stand for long periods
Physical Requirements:
  • Lift 10 lbs. on occasion
  • Stand, bend, and squat with frequency
  • Climb and hang decorations when needed
Employment Eligibility:
  • All applicants must possess a high school diploma or equivalent
  • To be eligible for employment, applicants must be at least 18 years of age
  • All applicants must be eligible to work in the United States

Fitness Ventures LLC is an Equal Opportunity Employer and is committed to creating an inclusive and diverse workplace.



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