Information Systems Specialist

5 days ago

Fort Lee, Virginia, United States Agil3 Technology Solutions (A3T) Full time
Job Title: Information Technologist II

Agil3 Technology Solutions (A3T) is seeking a highly skilled Information Technologist II to join our team. As a key member of our IT department, you will be responsible for providing technical support and services to our clients.

Key Responsibilities:
  • Perform Helpdesk Service Desk Operations, including triage and resolution of incident tickets.
  • Respond to and resolve service tickets within established timeframes.
  • Provide network registration of client equipment and maintain Active Directory client accounts.
  • Troubleshoot and resolve user/client standard application/configuration problems.
  • Maintain local standard operating system and local/standard client application software.
  • Perform troubleshooting to resolve desktop baseline application and E-Mail problems.
  • Coordinate system image configuration changes with the SCCM Image Team.
  • Provide guidance to desktop services technicians and peers.
  • Install, configure, and maintain desktop applications.
  • Configure Standard Army application systems.
  • Install, configure, and maintain desktop Commercial off-the-shelf (COTS), and Government off-the-shelf (GOTS) authorized client applications.
  • Perform commercial hardware repair on Dell and HP computer systems.
  • Assist System Administrators with testing of local client applications and security patches.
  • Create/update documentation for conventional technical processes.
  • Assist System Administrators with installing/testing of system software or network hardware configurations.
Requirements:
  • Active Secret clearance (must be a US Citizen)
  • Bachelor's Degree in Computer Science or related field, or six (6) years relevant experience.
  • CompTIA Security+, DoDD M, and appropriate Computing Environment (CE) certification.
  • Minimum of two (2) years of client support and six (6) or more years in deploying systems in a MS Windows-based environment.
  • Three (3) or more years of specialized experience working in a MS Windows 7/8/10 environment supporting Windows Server 2003/2008, MS Exchange, MS Forefront Threat Management Gateway (Forefront TMG), Share Point, SQL Server 2005 or current releases of all OS and application software.
  • Knowledge of Storage Area Network (SAN), Network Area Storage (NAS), Clustering, Active Directory, AD Group Policy Management, Windows Internet Naming Service (WINS), Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) and a high proficiency with TCP/IP protocol.
  • Knowledge of Windows architecture and internals, including file system, registry, networking, and security.
  • Knowledge of MS Windows installation and deployment methodologies to include creation and customization of unattended installation scripts.
  • Experience in analyzing, designing, configuring, and troubleshooting networking operating systems.
  • Experience in deploying packages in a Windows Active Directory environment.
  • Experience with various software products that perform and maintain backup resources.
About Agil3 Technology Solutions (A3T):

Agil3 Technology Solutions LLC is a Northern Virginia-based, ISO 9001:2018, ISO 20000 & ISO 27001 Certified, 8a, Women-Owned (WOSB) and Service-disabled Veteran-Owned (SDVOSB) small business. We are a recent recipient of the prestigious Washington Technology TOP 50 and are recognized by Inc Magazine as one of the fastest-growing companies in the country.

We offer excellent benefits to enhance the work-life balance, including medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability, 401k retirement savings plan with company match, paid holidays, paid time off (PTO), tuition and professional development assistance, and parking/travel reimbursement.

We are an equal opportunity employer and welcome applications from diverse candidates.

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