Lead Retail Sales Manager

4 days ago


San Jose, California, United States Work World Full time
Job Summary

We are seeking a highly motivated Lead Retail Sales Manager to join our team at Work World. This role is responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

About Us

Work World is the largest specialty retailer of workwear and work boots in the Western U.S. We operate over 30 stores across California, Nevada, and Washington, offering a wide range of products from top brands including Carhartt, Wolverine, Timberland Pro, and more.

Key Responsibilities
  • Supervise and lead a team of retail sales associates to achieve sales targets and provide exceptional customer service.
  • Maintain store appearance and organization, ensuring a clean and welcoming environment for customers.
  • Process transactions efficiently and accurately, handling customer payments and issuing receipts.
  • Manage inventory levels, restocking shelves as needed to maintain optimal stock levels.
  • Assist with opening and closing procedures, including cash handling and security protocols.
Requirements
  • 1-2 years of retail management experience, preferably in a similar industry.
  • Excellent leadership and communication skills, with the ability to motivate and train staff.
  • Strong problem-solving and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Familiarity with point-of-sale systems and basic math skills.
  • Able to lift 25 pounds and stand for long periods, with occasional climbing of ladders.
What We Offer
  • Competitive salary: $42,000 - $45,000 per year (based on experience).
  • Generous employee discounts on Work World products.
  • Ongoing training and development opportunities to enhance your skills and career.

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