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Beauty Sales Expert

2 months ago

Miami, Florida, United States Bloomingdale's Full time
About Bloomingdale's

Bloomingdale's is a leading luxury department store that makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale's like no other store in the world.

Job Overview

The Bloomingdale's Cosmetics Beauty Sales Colleague is an expert capable of providing exceptional service and selling the totality of our cosmetics assortment both in-store and online. A Beauty Sales Colleague's primary focus is to build and maintain client relationships by offering outstanding service and product knowledge, while maintaining compelling merchandise presentation.

Key Responsibilities
  • Put customers quickly at ease, online and in-store, and immediately connect with customers to build comfort and trust.
  • Be an expert on product and style and build each sale with a confident fashion voice.
  • Actively use styling and selling technology to deliver the customer experience and drive sales.
  • Use outreach tools to connect and build relationships, inspiring repeat purchases and building a personal clientele.
  • Have flexibility to manage customer interactions and ability to balance multiple online platforms.
  • Sell the Bloomingdale's Loyalist program as the best way to shop at Bloomingdale's.
  • Maintain positive working relationships throughout the company.
  • Create an in-store and online experience that is easy, seamless, and fun through the greeting and engaging all customers and by providing a genuine and friendly interaction.
  • Drive sales with in-store and online clients by embracing and being proficient with technology.
  • Participate in the merchandising and operational requirements of the role.
Requirements
  • High School Diploma or equivalent required.
  • 1-2 years related experience.
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities.
  • Resourceful self-starter, works well independently as well as part of a team, able to adapt to changing priorities.
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
  • Frequent use of computers - Able to use and navigate multiple technological devices.
  • Ability to work in a fast-paced environment, handle multiple priorities, and learn new procedures.
  • Strong communication and problem-solving skills; presents information in a clear, concise manner.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Physical Requirements
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.
  • Position requires prolonged periods of standing/walking around store or department.
  • May involve reaching, crouching, kneeling, stooping, color vision, and climbing ladders.
  • Frequently lift/move up to 25lbs.