Customer Service Ambassador

6 days ago


Lafayette, Colorado, United States Morada Senior Living Full time
About Morada Senior Living

Morada Senior Living, part of the Discovery Senior Living family, manages care- and lifestyle-focused senior living communities in Texas, Oklahoma, New Mexico, and Colorado. We prioritize a positive work environment and culture that values our team members.

Compensation

We offer competitive wages, access to wages before payday, flexible scheduling options, paid time off and Holidays (full-time), comprehensive benefits including health, dental, vision, life, and disability insurances (full-time), 401(K) with employer matching, paid training, opportunities for advancement, meals, and uniforms.

Job Description

As a Concierge at The Peaks at Old Laramie Trail, you will be responsible for greeting guests, residents, and employees, managing external and internal calls, taking messages, and providing general information.

Responsibilities
  1. Carry out telephone answering and reception duties as required.
  2. Take complete messages with pertinent information and communicate them to the intended recipient.
  3. Greet residents and visitors, answer inquiries, and give directions.
  4. Collate brochures for the marketing department.
  5. Prepare meal tickets for team members and family members, tally meal count sheets for the Dining staff.
  6. Update the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.


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