Winter Adventure Leadership Role

5 days ago

Yosemite National Park, United States Aramark Full time

About the Position

This Mountain Recreation Guide Specialist role at Aramark offers a unique opportunity to join a dynamic team and contribute to the success of our Nordic Center ski program. As a seasoned guide, you will lead educational excursions, provide training and mentorship to junior guides, and ensure the highest standards of safety and guest satisfaction.

You will be responsible for creating engaging and informative tour experiences that showcase the natural beauty and cultural significance of our location. To succeed in this role, you will need to be able to communicate complex ideas in a clear and concise manner, think creatively, and demonstrate exceptional leadership and teamwork skills.

Key Responsibilities:

  • Lead guests on organized and educational excursions
  • Provide leadership and training for level I & II guides
  • Develop and deliver engaging tour experiences that showcase the natural beauty and cultural significance of our location
  • Ensure guide compliance with operations Manual and Contracts
  • Be aware of MSDS sheets and use this information when necessary
  • Test communications equipment prior to operation
  • Must be a knowledgeable guide for clients and provide support and reassurance
  • Guarantee excellent customer service and a positive demeanor towards guests, customers, clients, co-workers, etc.

Requirements:

  • Training in First Aid protocols such as Wilderness First Responder, Wilderness Advanced First Aid, Wilderness EMT or EMT/Paramedic preferred
  • Multilingual skills a plus
  • Extensive experience guiding in the same or related environment
  • Sit, stand and walk for varied amounts of time
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Able to work flexible hours

Estimated Salary: $20.00 - $25.00 per hour

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