Group Services Liaison

1 week ago


Winter Park, Florida, United States Winter Park Resort Full time

About Us

Winter Park Resort is a world-class ski resort located in the Rocky Mountains of Colorado. We offer an unforgettable experience for our guests, with endless opportunities for adventure and relaxation.

Job Summary

We are seeking a highly motivated and organized Group Services Liaison to join our team at Winter Park Resort. This individual will be responsible for coordinating logistics and ensuring a seamless experience for our group clients, including lodging, dining, and activities.

Responsibilities

  • Liaise with Group Clients: Communicate effectively with group leaders and coordinators to understand their needs and preferences.
  • Coordinate Logistics: Arrange for lodging, dining, and activity reservations for group clients.
  • Manage Communication: Ensure timely and effective communication with group clients, resort departments, and other stakeholders.
  • Upsell Opportunities: Identify and capitalize on opportunities to upsell group clients on additional services and products.
  • Meetings and Events: Coordinate meetings and events for group clients, including room assignments, catering, and audio-visual equipment.

Requirements

  • Education: Bachelor's degree preferred.
  • Experience: 1-2 years' experience in hospitality or a related field.
  • Skills:
    • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to communicate effectively with diverse groups.
    • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
    • Problem-Solving Skills: Ability to think critically and resolve problems in a fast-paced environment.

Salary

The estimated salary range for this position is $22-$25 per hour, depending on experience and qualifications.

Benefits

  • Free Season Passes: Enjoy unlimited skiing and snowboarding at Winter Park Resort.
  • Discounts and Perks: Receive discounts on food, merchandise, and other resort services.
  • Medical Benefits: Access to medical, dental, and vision insurance plans.
  • Retail Discounts: Enjoy discounts on retail purchases.

Working Conditions

  • Work Schedule: Work varied hours, including evenings, weekends, and holidays.
  • Physical Demands: Lift up to 50 pounds, stand for long periods, and walk on uneven terrain.


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