Plumbing Education Specialist

2 months ago


Staten Island, New York, United States Roto-Rooter Full time

Position Overview:

Roto-Rooter, the leading name in plumbing and drain cleaning services across America, has built a legacy over the past 80 years. As we look to the future, we are eager to enhance our team with dedicated professionals.

This role is an hourly position with a competitive pay range of $30-$40 per hour, commensurate with experience.

Key Responsibilities:

  • Lead, coach, and develop a team of plumbing service experts to ensure top-notch service delivery to all clients.
  • Facilitate in-house plumbing training sessions based on the established Roto-Rooter Plumbing School curriculum.
  • Ensure compliance with state plumbing regulations and standards.
  • Address and resolve customer concerns effectively.
  • Conduct site evaluations to guarantee adherence to safety protocols.
  • Review team performance metrics weekly, collaborating with team members to identify areas for further training and development.
  • Accompany plumbing professionals on-site to provide guidance and training in customer relations, sales techniques, and safety practices.

Qualifications:

Ideal candidates will possess:

  • A proactive mindset with strong organizational skills and meticulous attention to detail.
  • A valid state-issued plumbing license.
  • Exceptional verbal and written communication abilities, along with proficiency in various software applications.

Employee Benefits:

At Roto-Rooter, we recognize that our employees are our greatest asset. We are committed to supporting the health and well-being of our team and their families. Our comprehensive benefits package includes:

  • Medical insurance with a Prescription Drug Card
  • Accident and Critical Illness Insurance
  • Dental and Vision Insurance
  • Paid Vacation and Training
  • Life Insurance
  • 401K Retirement Savings Plan with Matching Contributions
  • Tuition Reimbursement
  • Profit Sharing

We are proud to offer excellent career opportunities for military veterans and individuals transitioning to civilian roles. Our extensive experience has shown that military training and discipline align well with our company culture.

Equal Employment Opportunity:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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