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IT Support Specialist

1 month ago

West Jordan, Utah, United States Jordan School District Full time
Job Summary

The IT Support Technician will provide technical support and assistance to District personnel in assigned schools and buildings. This includes installation and configuration of individual computers, computer labs, software, and peripheral devices. The successful candidate will also be responsible for troubleshooting and maintaining technology and related systems, including hardware, software, and network issues.

Key Responsibilities
  • Provide technical support and assistance to District personnel in assigned schools and buildings
  • Install and configure individual computers, computer labs, software, and peripheral devices
  • Troubleshoot and maintain technology and related systems, including hardware, software, and network issues
  • Coordinate and maintain technical support team and/or school websites
  • Keep current on hardware and software technology
  • Attend trainings and meetings as approved
Requirements
  • High school diploma, GED or equivalent
  • Associate's Degree with successful completion of courses in computer repair, electronic technology, computer information systems or equivalent areas of study
  • Two years of successful related job experience or an equivalent combination of education and experience
  • Proficiency in analyzing, diagnosing, and repairing personal computers, terminals, networks, and computer peripherals
  • Ability to resolve many user problems daily and make recommendations to supervisor regarding systems, software, and equipment
  • Strong interpersonal skills
  • Ability to handle stress of emergencies where deadlines are involved