Business Technology Solutions Specialist

2 days ago


Reston, Virginia, United States CapTech Full time
About the Job

CapTech is an award-winning consulting firm that collaborates with clients to achieve their goals through technology. As a Senior Technical Business Systems Analyst, you will work side-by-side with key business and technical stakeholders to elicit solution requirements, drive solution design, and ensure the finished product meets the needs of the business.

$120,000 - $150,000 per year

Job Description

This hybrid role bridges the gap between business and technology to ensure solutions provide value to the business and are scalable and maintainable. You will analyze and document business processes and requirements for retail operations, ensuring alignment with PIM and/or ERP system capabilities.

  • Quickly become familiar with client business challenges and technologies to act as a SME and trusted advisor.
  • Act as a key player in a team environment through all phases of the system delivery lifecycle.
  • Analyze and document business processes and requirements.
  • Develop and maintain comprehensive documentation, including business requirements and process flows.
  • Lead the implementation and customization of ERP solutions to optimize retail operations.
  • Assist the technical team in solution design, including data modeling and interface design.
  • Analyze data to understand current state data structures and quality and how the data might impact business objectives.
  • Provide connection between technical and business views to ensure high-quality solutions are delivered.
  • Evaluate the current state of an organization and define the desired future state.
  • Perform gap analysis to identify capability gaps and propose alternative solutions.
  • Coordinate integration and user acceptance testing activities.
  • Work with client leadership to define high-level business needs and elicit feature definitions.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A Bachelor's degree in Business Administration, Computer Science, MIS, or equivalent combination of education and experience.
  • Demonstrated progression and growth as a Business Systems Analyst, with a minimum of 5 years of experience on IT-related projects.
  • Experience with PIM or ERP solutions.
  • Familiarity with multi-system integration and common issues that can arise when integrating enterprise technologies.
  • Experience creating sequence, data flow, and process flow diagrams.
  • Awareness of object-oriented development practices and the ability to define objects within an organization and individual processes.
  • Understanding of modern IT architecture solutions (Cloud, APIs, etc.).
  • Excellent written and verbal communication skills to interface with senior business leadership and technical resources.
  • Ability to write and perform basic SQL queries.
  • Software development work or education experience preferred.
  • Experience managing and mentoring junior BSAs preferred.
  • Proficiency with Microsoft Office Suite and agile project management software (e.g. JIRA).
  • Prior consulting experience preferred.
  • Must be available to be in-person with local clients as required.


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