ServiceNow Developer

6 days ago


Reston, Virginia, United States Intact Technology Full time
Job Title: ServiceNow Developer - Enterprise Solutions Specialist

About the Role:

At Intact Technology, we're seeking exceptional technologists to develop, implement, integrate, manage, and administer ServiceNow solutions for large enterprise customers. As a ServiceNow Developer, you'll play a key role in delivering the best outcomes for our customers.

Key Responsibilities:

Implement core configuration user stories with some guidance. This includes service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows. Implement reports and dashboards. Execute unit testing to ensure that implemented user stories meet acceptance criteria. Conduct peer reviews of other developer's user stories. Provide technical documentation as required. Ensure all ServiceNow certifications are kept current with new releases.

Required Qualifications:

1+ year of experience with implementing major ServiceNow modules/applications. Solid understanding of the ServiceNow platform, including administration and configuration. Familiarity with JavaScript. Experience with Agile and Scrum methodologies, actively participating in the software development life cycle (SDLC). Customer-focused with excellent time management, communication, and follow-up skills. Possession of ServiceNow Certified System Administrator (CSA), and or ServiceNow Certified Application Developer (CAD) strongly preferred. Complete 1 Certified Implementation Specialist (CIS) certification within 6 months of hire

Our Culture:

We're committed to customer success, employee satisfaction, and making the world a better place. Our culture thrives on individuality, independence, autonomy, and empowerment. We promote a healthy work/life balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests. We know that our people are our most valuable resource, and we demonstrate an authentic interest in the well-being of our employees. We're passionate about delivering the best outcomes for our customers and encourage a healthy work/life balance.

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