Vivid Seats Customer Experience Team Member

About Vivid SeatsVivid Seats is a leading online ticket marketplace founded in 2001. We are committed to becoming the ultimate partner for connecting fans to live events, artists, and teams they love. Our company culture empowers employees to challenge themselves, collaborate with others, and leverage data to drive innovation.The OpportunityAs a Seller...

Vivid Seats is a leading online ticket marketplace committed to connecting fans to live events. We're seeking a highly motivated Seller Operations Associate (Customer Service Representative) to join our team in Coppell, TX.This role involves managing transactions and relationships with valued sellers and customers. You'll be taking calls and responding to...

About Vivid SeatsVivid Seats is a leading online ticket marketplace founded in 2001. Our mission is to connect fans with live events, artists, and teams they love. We pride ourselves on creating memorable experiences for our customers from the point of purchase until they enter the gates.

Company OverviewVivid Seats is a leading online ticket marketplace, founded in 2001. We are committed to connecting fans to live events, artists, and teams they love.

Vivid Seats Overview: Founded in 2001, Vivid Seats is a leading online ticket marketplace that connects fans with live events. Our mission is to inspire human connections through experiences. As a company, we prioritize employee empowerment, collaboration, data-driven innovation, and constant evolution.Seller Operations Associate Role: As a Seller Operations...

About the RoleVivid Seats is seeking an experienced Senior Operations Lead to manage our BPO relationships and drive customer experience excellence. This is a critical role within our operations team, requiring strong leadership and analytical skills.The estimated salary for this position is $140,000 - $180,000 per year, depending on location and experience....

Key ResponsibilitiesYour key responsibilities will include:Maintaining excellent customer experience with tone, empathy, confidence, and attention to detail.Developing and presenting solutions to fan issues efficiently and effectively.Updating internal order notes appropriately and ensuring proper procedures are followed during all fan and seller...

Vivid Seats is a leading online ticket marketplace committed to connecting fans to live events, artists, and teams they love. As a Ticket Support Specialist, you will supervise and coach a fast-paced team to provide an exceptional experience for our customers and clients.Key Responsibilities:Maintain day-to-day operations of the customer service teamMonitor...

About Us: Vivid Seats is a leading online ticket marketplace founded in 2001, dedicated to connecting fans with live events. Our mission is to inspire human connections through experiences. As one of Built In's top places to work, we prioritize our employees and foster a culture that empowers collaboration, data-driven innovation, and constant evolution.The...

**About Us**Vivid Seats, a leading online ticket marketplace, is committed to connecting fans with live events. We're passionate about building products that inspire human connections and empower our employees to excel.As a Customer Service Team Supervisor, you'll lead a team of customer service representatives in delivering exceptional experiences for our...

Company OverviewVivid Seats is a leading online ticket marketplace, founded in 2001 and headquartered in Coppell, TX. Our mission is to connect fans with live events, artists, and teams they love. We pride ourselves in creating memorable experiences from the moment of purchase until the gates open.Job DescriptionAs a Social Media Support Associate, you will...

Company OverviewVivid Seats, a leading online ticket marketplace, was founded in 2001. Our mission is to connect fans with live events, artists, and teams. We empower our employees to grow professionally, develop their skills, and contribute to our success.The RoleYou will be part of our Seller Operations team, responsible for managing transactions and...

BenefitsVivid Seats offers a comprehensive benefits package, including FLEX PTO, mental health days, medical, dental, and vision insurance, 401K matching, monthly credits and discounts for attending live events, and various additional workplace perks.The typical starting salary within the full salary range for this position can range from $46,000 to $60,000...

About UsVivid Seats is a leading online ticket marketplace, committed to connecting fans with live events, artists, and teams they love. Founded in 2001, we strive to become the ultimate partner for unforgettable experiences.We believe in the power of human connections and are dedicated to building products that inspire people to come together. Named as one...

About the JobVivid Seats is seeking a highly motivated and experienced Customer Experience Representative to join our team. As a Email/Chat/Phone Specialist (Nights and Weeks), you will be responsible for providing exceptional customer service, handling customer contacts, and utilizing internal and external technology to manage order fulfillment. You will...

About the Role:The Service Team Operations Lead at Vivid Seats is responsible for supervising and coaching a fast-paced team to provide exceptional customer experiences. As a Team Lead, you will lead your team to success by producing and implementing new ideas to increase productivity, customer satisfaction, and operational efficiency.Our Company:Vivid Seats...

About Vivid SeatsWe are an online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. Founded in 2001, we pride ourselves on creating memorable experiences for all of our customers from the point of purchase until they enter the gates. Our team thrives on making connections with...

The OpportunityYou will be part of a team that thrives on making connections with our customers, whether troubleshooting technical concerns or answering questions about events or our services. You will provide proactive, friendly, and high-quality service to Vivid Seats' customers, helping them get the right seats at the right price.

About Vivid SeatsWe're a leading online ticket marketplace founded in 2001. Our mission is to become the ultimate partner for connecting fans to live events, artists, and teams they love.We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work, we...

We are an equal opportunity employer that values diversity and a sense of belonging. Many of our roles have flexible requirements, and we encourage you to apply regardless of whether you meet every qualification.Vivid Seats is a dynamic company founded in 2001, dedicated to becoming the ultimate partner for connecting fans to live events. As a Seller...