Live Event Ticketing Operations Associate

4 weeks ago


Coppell, Texas, United States Vivid Seats Full time

We are an equal opportunity employer that values diversity and a sense of belonging. Many of our roles have flexible requirements, and we encourage you to apply regardless of whether you meet every qualification.

Vivid Seats is a dynamic company founded in 2001, dedicated to becoming the ultimate partner for connecting fans to live events. As a Seller Operations Associate (Customer Service Representative), you'll play a critical role in managing transactions and relationships with valued sellers and customers.

You'll be responsible for taking calls and responding to emails on event and order-related questions, working to ensure we provide elite service to both parties. The ideal candidate will have a strong customer service mindset, excellent communication skills, and attention to detail.

A salary of $37,000 with overtime eligibility, biannual bonuses, and annual equity grant is offered. In this role, you'll progress through various stages, starting with new hire orientation and gaining knowledge about Vivid Seats operations and the live event industry.

We offer a hybrid work schedule with 3 days in the office and 2 days at home. If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we'd love to hear from you



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