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Service Technician

2 months ago

Ontario, California, United States DAIOHS U.S.A., INC. Full time
Job Description

At DAIOHS U.S.A., INC., we are seeking a highly skilled Service Technician to join our team. As a Service Technician, you will play a critical role in ensuring the smooth operation of our office coffee services.

Key Responsibilities:

  • Perform scheduled and unscheduled service activities, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations.
  • Understand the specifications, products, and service requirements for all accounts.
  • Instruct customers on the proper use of equipment, respond to inquiries from customers about equipment, and communicate customer inquiries to appropriate First Choice staff.
  • Complete all service calls and related paperwork in an accurate and timely manner.
  • Maintain proper parts inventory for assigned service vehicle and inventory parts on a monthly basis.
  • Turn in money, checks, receipts, and other documentation generated by customer service calls on a daily basis.
  • Refurbish and repair coffee equipment for use at customer sites.
  • Ensure that assigned service vehicle undergoes routine maintenance as needed, obey all traffic laws, and maintain a valid driver's license.
  • Assume route driver duties during vacation, extended leave, or other absence of regular branch delivery drivers; perform other deliveries as needed.
  • Maintain and clean the service area.
  • Receive, organize, and maintain parts for equipment.
  • Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures.

What's in it for me? – The Benefits

  • Monthly Bonus Opportunities
  • 401(k) and company matching
  • Medical, Dental and Vision Insurance
  • Free Life insurance
  • Paid time off

Requirements:

  • High school diploma or equivalent
  • Past Experience is a plus
  • Valid Drivers License