Service Technician
1 month ago
At DAIOHS U.S.A., INC., we are seeking a highly skilled Service Technician to join our team. As a Service Technician, you will play a critical role in ensuring the smooth operation of our office coffee services.
Key Responsibilities:
- Perform scheduled and unscheduled service activities, including emergency service calls, preventive maintenance, installations, and equipment removals at customer locations.
- Understand the specifications, products, and service requirements for all accounts.
- Instruct customers on the proper use of equipment, respond to inquiries from customers about equipment, and communicate customer inquiries to appropriate First Choice staff.
- Complete all service calls and related paperwork in an accurate and timely manner.
- Maintain proper parts inventory for assigned service vehicle and inventory parts on a monthly basis.
- Turn in money, checks, receipts, and other documentation generated by customer service calls on a daily basis.
- Refurbish and repair coffee equipment for use at customer sites.
- Ensure that assigned service vehicle undergoes routine maintenance as needed, obey all traffic laws, and maintain a valid driver's license.
- Assume route driver duties during vacation, extended leave, or other absence of regular branch delivery drivers; perform other deliveries as needed.
- Maintain and clean the service area.
- Receive, organize, and maintain parts for equipment.
- Prepare records such as service orders, product disbursement sheets, monthly inventory, and parts inventory in accordance with First Choice policies and procedures.
What's in it for me? – The Benefits
- Monthly Bonus Opportunities
- 401(k) and company matching
- Medical, Dental and Vision Insurance
- Free Life insurance
- Paid time off
Requirements:
- High school diploma or equivalent
- Past Experience is a plus
- Valid Drivers License
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