Retail Team Lead

4 weeks ago


Hoboken, New Jersey, United States GOODWILL OF NORTH FLORIDA Full time
Job Title: Retail Team Lead - Jacksonville Beach

Goodwill Industries of North Florida is seeking a highly motivated and experienced Retail Team Lead to join our team in Jacksonville Beach. As a Retail Team Lead, you will play a critical role in assisting the Store Manager and Assistant Store Manager in the daily operation of our retail store, ensuring the achievement of sales results, and maintaining high standards of customer service.

Key Responsibilities:
  • Assist in managing the processing of donated materials in a timely manner, following our production system.
  • Contribute to obtaining and maintaining store revenue goals and budgeted expenses.
  • Ensure compliance with all store policies and procedures, as outlined in our Store Manual, Employee Handbook, and Worker's Compensation manual.
  • Maintain accurate accounting for all store revenue.
  • Ensure excellent customer/donor relations by upholding high standards of customer service, as outlined in our customer service manual.
  • Assist in training and developing staff in all aspects of their responsibilities, including adherence to safety and company protocols and procedures.
  • Process customer transactions, including ringing sales, collecting payment, making change, and thanking customers.
  • Assist customers with shopping needs.
  • Interact professionally with others in a fast-paced retail environment.
Requirements:
  • Minimum of 2 years prior retail experience.
  • High School or Equivalent.
  • Excellent communication and customer service skills.
  • Ability to promote and maintain a safe work environment.
  • Proficiency with POS reporting procedures.
  • Reliable transportation and a valid driver's license.
  • Energy and enthusiasm to help others.
  • Openness to learn and be a team player.
  • Excitement for a career in retail.
  • Ability to perform basic skills on a computer.
  • Ability to read and comprehend.
  • Ability to do basic math calculations using a calculator.
  • Able to regularly lift up to 10 pounds and occasionally lift up to 50 pounds.
Physical Requirements:
  • Standing.
  • Walking.
  • Lifting (Up to 50lbs).
  • Carrying (Up to 50lbs).
  • Kneeling.
  • Pushing/Pulling.
  • Bending/Stooping.
  • Reaching.
  • Turning.
  • Repetitive Motions.

Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap, or veteran status.


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