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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in Morton Grove, Illinois. As a key member of our banking team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.
Key Responsibilities- Provide personalized service to customers, addressing their financial needs and concerns.
- Build and maintain relationships with customers, identifying opportunities to deepen their engagement with our bank.
- Work collaboratively with the platform team to maintain efficient office operations and ensure a positive customer experience.
- Handle customer complaints and issues in a professional and timely manner, escalating complex issues to leadership as needed.
- Stay up-to-date on bank policies and procedures, maintaining a high level of knowledge and expertise in retail banking.
- High school diploma or equivalent required.
- Extensive cash handling experience preferred.
- Excellent communication and interpersonal skills, with the ability to interact comfortably with the public.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Flexibility in scheduling, with the ability to work a variety of shifts, including weekends and holidays.
Fifth Third Bank is committed to providing a positive and inclusive work environment, with opportunities for growth and development. As a member of our team, you will enjoy a competitive salary, comprehensive benefits package, and the chance to make a real difference in the lives of our customers.
