Clinical Services Coordinator II

2 days ago


Salem, Massachusetts, United States Salem Hospital, Inc. Full time

Job Summary

We are seeking a highly skilled Clinical Services Coordinator II to join our team at the Neurodevelopmental Center. This is a full-time position that requires a strong background in patient services and administrative duties.

Key Responsibilities

  • Perform patient service and administrative duties, including coordinating diagnostic tests, referrals, and appointments.
  • Verify insurance coverage and prepare billing documents.
  • Collect and analyze data to generate quality assurance reports.
  • Provide basic information to patients and triage phone calls.
  • Order medical records and register patients.
  • Schedule patient appointments using an automated or manual system.
  • Ensure patient forms are completed accurately and verify patient demographics.
  • Collect co-pays and assist with training/orienting of new staff.
  • Perform and participate in special projects as directed.
  • Act as a liaison with other hospital departments and PHS affiliates.

Qualifications

  • Minimum of 3 years related experience, preferably in a clinical setting.
  • HS Diploma required.
  • Strong communication skills, both oral and written.
  • Ability to prioritize work and understand HMO, managed care, and various coverage options.

EEO Statement

Salem Hospital is an Equal Opportunity Employer. We value diversity and inclusion in the workplace and are committed to providing a welcoming environment for all employees and patients.



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