Patient Services Coordinator II

2 weeks ago


Salem, Massachusetts, United States Mass General Brigham Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator II to join our Neurodevelopmental Center team. As a key member of our clinical support staff, you will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical setting.

Key Responsibilities
  • Coordinate patient appointments, tests, and referrals
  • Verify insurance information and prepare billing
  • Collect and track patient data, including demographics and insurance verification
  • Assist with training and guidance of staff
  • Provide basic information to patients and triage phone calls
  • Order medical records and register patients
  • Schedule patient appointments using an automated or manual system
  • Ensure patient forms are completed accurately
  • Collect co-pays and assist with special projects as directed
Requirements
  • Minimum of 3 years related experience, preferably in a clinical setting
  • Strong communication and organizational skills
  • Ability to prioritize work and maintain accuracy
  • High school diploma required; certificate or associate degree in business or medical assisting preferred
What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care and service. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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