Customer Service Representative

1 week ago


Fresno, California, United States Schnitzer Steel Full time
Customer Service Advisor Job Description

**Job Summary:**

We are seeking a highly motivated and customer-focused Customer Service Advisor to join our retail sales team. As a key member of our team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a positive and respectful store environment.

Key Responsibilities:

  • Provide best-in-class customer care and support to customers
  • Promote sales and service to customers
  • Maintain a high level of integrity and adhere to company policies and procedures
  • Work as a team player to achieve sales goals and maintain a clean and organized store environment
  • Complete sales training and follow the Pick-n-Pull 5 Step Sales Model

Requirements:

  • Must have good people skills with an outgoing friendly positive attitude
  • Able to work retail hours including overtime, weekends, and holidays
  • Must have reliable means of transportation
  • Must be able to read, write, and speak in the English language
  • Bilingual in Spanish a plus, but not required

Physical Demands:

  • Standing, lifting, walking, bending, and stretching are required regularly
  • Manual dexterity to maintain the housekeeping of the facility
  • Vision must be sufficient to perform job functions safely

Working Conditions:

  • Exposure on a regular basis to outdoor weather conditions
  • Exposure to occasional noisy conditions and machinery operation

Equal Opportunity Employer:

Schnitzer Steel Industries, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin, or any other protected status under local, state, or federal law.



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