Housekeeping Support Specialist

2 days ago


Miami, Florida, United States JW Marriott Miami Full time
Job Summary: JW Marriott Miami is seeking a highly organized and detail-oriented Housekeeping Dispatcher to join our team. As a key member of our hotel operations, you will be responsible for answering and directing incoming phone calls, dispatching housekeeping needs to departmental staff, and producing daily assignment sheets.

You will work closely with our housekeeping staff to ensure that all rooms are thoroughly cleaned and prepared for guests. This role requires excellent communication and organizational skills, as well as the ability to multitask in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Answer and direct incoming phone calls
  • Dispatch housekeeping needs to departmental staff
  • Produce daily assignment sheets
  • Monitor room statuses in the hotel property management system
  • Complete necessary paperwork and administrative duties

Requirements:
  • High school diploma or equivalent required
  • Excellent communication and organizational skills
  • Able to multitask in a fast-paced environment
  • Ability to lift up to 50 pounds without assistance

Estimated Salary Range: $50,000 - $65,000 per year

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