Customer Service Specialist

7 days ago


Lenexa, Kansas, United States MCKEEVER ENTERPRISES INC Full time

**Job Description

We are seeking a Grocery Clerk to join our team at MCKEEVER ENTERPRISES INC. As a Grocery Clerk, you will be responsible for managing the grocery department, ensuring that products are properly stocked, rotated, and faced, and that customer needs are met.

Main Responsibilities:

  1. Manage the quality and freshness of all products and services provided by the Grocery Department.
  2. Maintain the optimal product assortment and inventory levels for the Grocery Department.
  3. Deliver fast, friendly, and efficient customer service at all times.
  4. Develop strong relationships with customers and provide personalized service.
  5. Work in a safe and organized manner, adhering to company standards.
  6. Project a positive image of MCKEEVER ENTERPRISES INC through our dress code and behavior.
  7. Perform merchandising functions for the Grocery Department, including stocking, facing, rotating, ordering, and maintaining inventory.
  8. Create attractive product displays to enhance customer engagement.
  9. Returns excess merchandise to the designated areas according to company standards and procedures.
  10. Accurately handle cash, operate a cash register, and process transactions efficiently.
  11. Follow all company standards regarding sanitation, safety, and security.
  12. Process customer orders as business needs dictate.
  13. Assist customers in finding products and resolving issues.
  14. Monitor and control shrinkage through adherence to related policies and procedures.

Requirements

  • Must be at least 18 years old.
  • Must be reliable.
  • Must have a food handling permit.

Preferred Qualifications

  • Strong communication and interpersonal skills.
  • Ability to read and write at the 8th grade level.
  • Ability to match numbers for accurate stocking.

Physical Requirements

  • Occasional repetitive motion of hand, wrist, arm, and shoulder.
  • Frequent standing, walking, bending, reaching, and climbing.
  • Frequently carry and lift from floor to waist up to 50 pounds.
  • Constantly carry weight of up to 12 pounds.
  • Occasionally push and pull up to 70 pounds.
  • Constantly grip up to 15 pounds.
  • Occasional exposure to cool temperatures.
  • Ability to work in a store environment.

Salary Information

$11.25/hour



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