Customer Service Quality Assurance Specialist

6 days ago


Lenexa, Kansas, United States Parts ASAP Full time

About the Role

At Parts ASAP, we are seeking a highly skilled Customer Service Quality Assurance Representative to join our team. As a key member of our customer support department, you will be responsible for ensuring exceptional quality and value delivery to our dealer network while protecting business interests.

This is a challenging role that requires strong technical skills, excellent communication abilities, and a willingness to adapt in a fast-paced environment.

  • We require a high school graduate or equivalent work experience with a strong understanding of construction or material handling products and their markets.
  • A minimum of 1-3 years of customer support/service experience, preferably in a dealer network setting, is essential for this position.
  • Excellent written and verbal communication skills are vital for success in this role.
  • You must be highly organized with strong attention to detail and able to work independently as well as collaboratively within a team.


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