Performance Optimization Associate Analyst

1 month ago


Los Angeles, California, United States City National Bank Full time
About the Role

We are seeking a highly skilled Performance Optimization Associate Analyst to join our team at City National Bank. As a key member of our operations team, you will play a critical role in driving process improvements and enhancing our overall efficiency.

Key Responsibilities
  • Support the facilitation of operational changes and process improvement initiatives to achieve significant results in quality, cost effectiveness, and service delivery.
  • Work collaboratively across multiple departments to identify impacted parties, business partners, and resources required.
  • Document outcomes of process design sessions that support business needs and perform gap analysis between present conditions and future operations needs.
  • Support solutions implementation that meet applicable business requirements and measure process improvement benefits after changes are implemented.
  • Partner with process owners to identify and leverage best practices to achieve maximum results and eliminate waste/cost of poor performance.
Requirements
  • Bachelor's Degree or equivalent experience.
  • Minimum of 2 years of quality/process improvement work experience.
  • Minimum of 2 years of Financial Services work experience.
  • Minimum of 2 years of experience in project management.
Preferred Qualifications
  • Bachelor's degree in Business Administration, Information Systems, or Computer Science.
  • Excellent communication skills, both written and verbal.
  • Adaptable and flexible to changing needs of the division.
  • Self-motivated and driven to see projects through to completion from planning to implementation.
What We Offer

At City National Bank, we offer a competitive salary range of $78,970 - $126,140 per year, as well as bonus and/or commission opportunities. We are an equal opportunity employer committed to promoting and maintaining a diverse, equitable, and inclusive working environment.



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