Consumer Lending Operations Manager

3 days ago


Chantilly, Virginia, United States Andrews Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Consumer Lending Operations Manager to join our team at Andrews Federal Credit Union. The successful candidate will be responsible for managing and directing Consumer Lending Operations, ensuring the delivery of high-quality loan products and services to our members.

Key Responsibilities
  • Loan Operations Management: Develop and implement effective loan operations strategies to meet organizational goals and objectives.
  • Team Leadership: Manage, evaluate, and coach a team of originators, servicers, and processors to ensure excellent loan processing and servicing.
  • Compliance and Risk Management: Monitor and ensure compliance with all applicable consumer and real estate lending laws, regulations, and Credit Union policies.
  • Process Improvement: Identify and implement process improvements to optimize loan production, quality, and cycle time.
  • Communication and Collaboration: Maintain open lines of communication with members, employees, and strategic partners to ensure quality loan applications and processes.
Requirements
  • Education: Undergraduate degree in Business, Accounting, Finance, or a related field, or equivalent training/experience.
  • Experience: 3-5 years of experience in consumer lending, with a strong working knowledge of underwriting, processing, closing, and servicing consumer loans.
  • Skills: Strong technical, quantitative reasoning, problem-solving, organization, decision-making, and administrative skills, with excellent organizational, mathematical, verbal, and written communication skills.
Working Conditions

The successful candidate will be required to sit at a desk and computer for extended periods of time, with the ability to use a personal computer, 10-key calculator, and telephone.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.



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