Administrative Assistant
3 weeks ago
Job Title: Administrative Assistant I Housing
Company Overview: Kansas Employer is a leading organization in providing housing services. We are seeking an experienced and detail-oriented Administrative Assistant I Housing to join our team.
Job Description:
We are looking for a skilled Administrative Assistant I Housing to provide high-level clerical and administrative support to our housing team. The successful candidate will be responsible for assisting clients with questions or concerns in supportive housing programs, including Section 8 Housing Choice Voucher, Tenant Based Rental Assistance Security Deposit, Emergency Solutions Grant programs, Emergency Housing Voucher, Stability Voucher, and FYI.
Duties and Responsibilities:
- Professionally greet customers, team members, and the public.
- Answer customer/client questions or refer to appropriate staff member.
- Calmly handle complaints and resolve difficult situations.
- Answer multi-phone line system and direct phone calls to appropriate staff.
- Provide program information to the public and other departments.
- Provide clerical support to department staff, including preparing and proofreading documents for spelling, mathematical, and grammatical accuracy.
- Sorts and files records, maintains contact lists, sorts and packages mail.
- Assist customers/program clients with requests regarding program eligibility and application status.
- Input, retrieve, and update client records and data in electronic software database.
- Provide support in the processing of correspondence, coordination & scheduling of meetings, and processing of various other materials and reports.
- Design forms used by a division or department.
- Provide support for assigned committees, dilapidated structure hearing, executives, including preparation of meeting agendas.
- Maintain calendars and arrange and initiate travel arrangements if needed.
- Oversee all aspects of record keeping and documentation activities for a division.
- Type and compose a variety of correspondence and documents, including memos, letters, contracts, plans, specifications, etc.
- Perform special projects such as reviewing and updating or rewriting procedures, or performing detailed research on specific issues for supervisors.
Estimated Salary: $45,000 - $60,000 per year, based on location and experience.
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