Floor Operations Manager

5 days ago


Olathe, Kansas, United States Westlake Hardware, Inc. Full time
About Westlake Ace Hardware

Westlake Ace Hardware is one of the largest hardware retailers in the United States, with over 220 neighborhood stores located throughout the country. Our company is committed to serving our customers and communities, and we are looking for individuals who share our values of Service, Passion, Respect, Integrity, Teamwork, and Excellence.

Job Summary

The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. This role will also assist in managing and directing staff to achieve company goals and objectives.

Key Responsibilities
  • Provide exceptional customer service by projecting a positive representation of Westlake Ace Hardware and proactively assisting customers in solving problems.
  • Supervise the general operations of the entire store, including opening and closing procedures, and ensure a positive, professional, and safe work environment for all associates.
  • Assist with the implementation of Store Support Center programs and help ensure successful Loss Prevention, Safety, and Internal Audits.
  • Work with General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising on all aspects of running the store, including inventory management, merchandising, and cash handling.
  • Communicate any operational or managerial issues to the General Manager in a timely manner and assist with daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise areas.
Requirements
  • High School or GED equivalent.
  • Previous retail management experience preferred, with hardware experience a plus.
  • Ability to stand, walk, lift (up to 25lbs), and climb.
Compensation

$16+ per hour.

Westlake Ace Hardware is an Equal Opportunity Employer committed to diversity and inclusion. We recognize the importance of leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.



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