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Dining Experience Specialist

2 months ago


Dothan, Alabama, United States Five Star Senior Living Full time
Key Responsibilities

The Opportunity

As a key member of our Culinary Team, you will provide exceptional dining experiences for our residents by delivering courteous and efficient service.

What You\u2019ll Do

  • Take resident(s) meal orders and serve meals correctly and efficiently, ensuring a seamless dining experience.
  • Provide exceptional customer service while engaging with coworkers and residents, fostering a positive and welcoming community.
  • Bring a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed, and promoting a safe and inclusive dining environment.
  • Deliver meals, food, and drinks to residents and their guests with efficiency and professionalism, exceeding their expectations.
  • Clean and reset areas of the community, within dining areas, food service areas, and within residents\u2019 rooms, maintaining a clean and safe environment.
  • Engage with residents and others in the community with charm, professionalism, respect, and a bright personality, building strong relationships.
  • Maintain a working knowledge of all menu items, preparation, time, ingredients, and method of presentation, staying up-to-date on our culinary offerings.
  • Relay messaging from residents to the kitchen about dining needs, food preferences, and orders, and special requests, ensuring seamless communication.
  • Use technology, such as a Point of Sale, to provide clear communication between residents and the kitchen, streamlining our service.
  • Responsibilities include customer service, food service, and communication, requiring a strong attention to detail and ability to multitask.


What You\u2019ll Bring

POSITION REQUIREMENTS / QUALIFICATIONS:

  • Must be a minimum of sixteen (16) years of age.
  • Must possess, at a minimum, a 10th grade education, have completed a similar educational level, or have sufficient work experience to meet the position\u2019s requirements.
  • 1-year experience as a server/waiter, or in a similar food service environment.
  • Working knowledge of health and safety policies and procedures.
  • Freedom from illegal use of drugs.
  • Freedom from use and effects of use of drugs and alcohol in the workplace.
  • Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in the position.
  • Demonstrates effective time management skills.


Location Information

The Terrace at Grove Park is a beautiful community in Dothan, AL, with more than 110 units offering independent living, assisted living, and Alzheimer\u2019s care.