Store Operations Manager

7 days ago


West Springfield, Massachusetts, United States DTLR Full time
Job Summary

The ideal candidate will be responsible for driving key performance indicators by delivering an exceptional in-store experience. To achieve this, the candidate will build and train an effective team, and incorporate business trends and customer feedback into employee training.

Key Responsibilities
  • Team Development: Build effective relationships with associates, peers, and supervisors to develop a high-performing team.
  • Business Analysis: Analyze reporting and business trends to make strategic decisions that drive results.
  • Quality Control: Directly supervise the business, ensuring and maintaining high-quality standards.
  • Performance Feedback: Consistently assess and provide ongoing performance feedback to all levels of team members.
Requirements
  • Education: Minimum high school education or equivalent.
  • Experience: 2+ years of retail or equivalent management experience.
  • Communication Skills: Strong verbal or written communication skills.


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