Customer Service Lead

4 days ago


Hurst, Texas, United States Zips Car Wash Full time
Job Title: Lead Customer Service AssociateJob Summary

We are seeking a highly motivated and customer-focused Lead Customer Service Associate to join our team at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a positive and enjoyable experience for all guests.

Responsibilities
  • Welcome and engage with customers in a warm and friendly manner
  • Engage customers while selling and promoting our Unlimited Wash Club
  • Safely and efficiently load every vehicle with clear hand signals and a smile
  • Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests
  • Maintain all aspects of the site to ensure it runs beautifully
  • Keyholder responsibilities: Perform opening & closing the site for service
Requirements
  • 18 years of age or older
  • Positive attitude
  • Preferred: Previous car wash industry experience
  • Preferred: Previous leadership experience
  • Ability to work flexible hours including weekends and holidays
What We Offer
  • Competitive Hourly Pay
  • Incentive/Commission Pay
  • DailyPay. Get paid daily
  • Flexible Scheduling; Morning & Evening Shifts Available
  • Tuition Reimbursement
  • Free Car Washes
About Us

Zips Car Wash is a dynamic and positive team dedicated to excellence and lifting each other up to be their best. We are committed to providing a fun and supportive work environment where our team members can grow and thrive.



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