Client Support Associate
7 days ago
We are seeking a highly motivated and organized File Clerk to join our team in Boca Raton. As a key member of our Personal Injury department, you will be responsible for managing client interactions, facilitating communication between clients, medical providers, and internal teams, and performing other related duties as assigned.
About Our Firm
Kanner & Pintaluga is a leading personal injury and property damage law firm with a proven track record of success. Our team of nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States is dedicated to achieving the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.
Key Responsibilities
* Manage all aspects of client cases from initiation to resolution, including maintaining communication with all involved parties and ensuring all necessary steps are taken to advance the case.* Act as a liaison between clients, medical providers, and internal teams to ensure clear and effective communication throughout the case management process.* Collect, organize, and manage client and case documentation to support legal processes and client records management.* Perform other related duties as assigned.
Requirements
* High school/GED diploma required.* Bilingual capabilities in English and Spanish highly preferred; additional language skills in Creole are a plus.* Proven customer service and communication skills, with a preference for previous experience in a legal or medical office setting.* Strong understanding of HIPAA requirements and the ability to maintain high levels of confidentiality.* High attention to detail with the capability to scan, index, and manage documents accurately.* Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software as needed.* Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment.
Benefits
Kanner & Pintaluga offers a competitive benefits package for full-time employees, including a salary of approximately $45,000 - $55,000 per year, paid time off, holiday, bereavement, and sick time, 401K retirement savings plan with firm match, group medical/dental/vision plans, employer-covered supplemental benefits, voluntary supplemental benefits, and annual performance reviews.
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