Sales and Support Associate
4 days ago
Responsibilities
- Provide exceptional customer service and support via multiple channels
- Analyze and resolve customer inquiries in a timely manner
- Upsell products and services to customers as opportunities arise
- Perform data entry tasks with accuracy and efficiency
- Conduct outbound calls to follow up with customers or provide updates on their inquiries
Requirements
- Excellent phone etiquette and communication skills
- Ability to effectively communicate with customers from diverse backgrounds
- Strong multitasking skills and the ability to work in a fast-paced environment
- Bilingual proficiency in English and Spanish is highly desirable
The estimated salary for this position is around $52,000 per year, based on industry standards and the required skills and qualifications. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.
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