Sales and Support Associate

4 days ago


Boca Raton, Florida, United States High Quality Sales Inc Full time
Job SummaryWe are seeking a highly motivated Sales and Support Associate to join our team at High Quality Sales Inc. The successful candidate will be responsible for providing exceptional customer service and support to our clients. Key responsibilities include responding to customer inquiries, resolving issues, and upselling products and services. The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work collaboratively within a dynamic team.

Responsibilities
  • Provide exceptional customer service and support via multiple channels
  • Analyze and resolve customer inquiries in a timely manner
  • Upsell products and services to customers as opportunities arise
  • Perform data entry tasks with accuracy and efficiency
  • Conduct outbound calls to follow up with customers or provide updates on their inquiries

Requirements
  • Excellent phone etiquette and communication skills
  • Ability to effectively communicate with customers from diverse backgrounds
  • Strong multitasking skills and the ability to work in a fast-paced environment
  • Bilingual proficiency in English and Spanish is highly desirable

The estimated salary for this position is around $52,000 per year, based on industry standards and the required skills and qualifications. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.



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