Technical Support Specialist

3 weeks ago


Washington, Illinois, United States TimbukTech Inc Full time

We are seeking a skilled Technical Support Specialist to join our team at TimbukTech Inc.

About the Role

The ideal candidate will have strong interpersonal skills, ability to change tasks rapidly, and a willingness to learn new applications and skills.

Key Responsibilities:

  • Onsite and remote workstation management for various clients across different industries.
  • Setup, preparation, and deployment of images to computers.
  • Troubleshooting applications and operating system issues, with a focus on prevention.
  • Basic voice over IP support.

In this role, you will work as part of a unified team, assisting clients, mentoring colleagues, and contributing to the development of best practices.

A competitive salary of $45,000 plus certifications pay and bonuses is offered.

Benefits include retirement plan with company matching, medical insurance, dental insurance, vision insurance, life insurance, paid time off, and professional development assistance.

This is an excellent opportunity to grow your career in IT and make a meaningful contribution to the success of our clients.


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