Sprinkler System Technician

2 weeks ago


Richmond, Virginia, United States Johnson Controls Full time
About the Role

We are seeking a highly skilled and experienced Sprinkler Service Technician to join our team at Johnson Controls. As a key member of our team, you will be responsible for providing top-notch service and repair of sprinkler systems for commercial, industrial, and residential applications.

Key Responsibilities
  • Receive service calls from our Service Resource Center and diagnose equipment/system malfunctions
  • Perform service and repairs on sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, and other resources to diagnose and repair equipment
  • Read and interpret blueprints, diagrams, submittals, specifications, and operational product manuals
  • Exhibit excellent customer service skills and communicate effectively with district staff and customers to ensure complete customer satisfaction
  • Electronically complete Service Acknowledgements with proper coding and obtain customer signatures
  • Participate in a scheduled On-call rotation and perform other duties as assigned
Requirements
  • Experience in the Fire Sprinkler/Suppression industry
  • Experience in reading and interpreting blueprints, submittals, and operational/product manuals
  • High School Diploma or equivalent required
  • Ability to travel and work flexible hours, including weekends
  • Ability to work in unusual and sometimes difficult positions, such as climbing ladders and working in crawl spaces
  • Ability to adhere to, implement, and follow safety guidelines and procedures
  • Strong organizational skills, positive attitude, and ability to learn quickly
  • Possess a valid driver's license and driving record that meets company requirements
  • Able to pass a pre-employment background and drug test
Preferred Qualifications
  • NICET Level II certification
What We Offer
  • Competitive starting pay
  • On-the-job paid training
  • Tuition reimbursement
  • Global advancement opportunities with unlimited career path
  • Company vehicle (as applicable)
  • Referral bonuses
  • Comprehensive benefits, including medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Short-term and long-term disability
  • Employee assistance program
  • Wellness program


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