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Senior Case Manager
2 months ago
Position Overview: The role involves delivering comprehensive service coordination, treatment planning, advocacy, and oversight for individuals residing in specific counties who are enrolled in various rehabilitation programs.
Key Responsibilities:
- Facilitate, organize, and ensure effective follow-up with community treatment options for participants in designated programs.
- Establish and nurture a supportive therapeutic relationship with each individual.
- Implement evidence-based methodologies in service delivery, including Motivational Interviewing (MI), Trauma-Informed Care (TIC), and Person-Centered Planning.
- Employ MI techniques to enhance participant engagement and success.
- Assess ongoing treatment requirements and ensure compliance through comprehensive case management, including crisis intervention and coordination of multidisciplinary meetings as per established protocols.
- Prepare and submit necessary legal documentation for program participants as mandated.
- Coordinate team meetings with relevant stakeholders.
- Maintain safety protocols and continuously evaluate potential risks in community settings.
- Assist participants with daily living activities and connect them with community support services.
- Encourage the development of a natural support network for each participant.
- Document participant services meticulously, including case notes, assessments, and progress reports.
- Adhere to quality standards and communication protocols.
- Maximize participant contributions towards service costs by exploring insurance benefits and community resources.
- Maintain ongoing communication with treatment providers and other relevant agencies.
- Conduct frequent home visits and provide transportation for participants as needed.
- Engage in professional development to enhance MI skills.
- Participate in required training and coaching sessions.
- Foster positive relationships with stakeholders and funding entities.
Additional Responsibilities:
- Collect necessary medical documentation and participant information in a timely manner.
- Provide crisis line coverage as needed.
- Represent the organization in court proceedings.
- Attend relevant training sessions and meetings.
- Participate in orientation for new staff members.
- Fulfill other related duties as required.
Qualifications:
- Bachelor's Degree in a relevant human services field.
- Experience in case management and service coordination.
- Experience working with individuals facing mental health challenges or substance use disorders.
- Valid driver's license and access to a reliable vehicle.
- Ability to pass background checks.
Personal Attributes: Adherence to ethical standards and agency policies, maintaining respectful relationships with all stakeholders, and demonstrating cultural sensitivity.
Work Environment: The position involves a combination of office work and field activities across multiple counties, requiring travel to various facilities. Flexibility in work hours may be necessary to meet participant needs.
