Plumbing Team Lead
1 week ago
Summers Plumbing Heating & Cooling - Lafayette is seeking a highly skilled Plumbing Supervisor to join our team. As a key member of our operations team, you will be responsible for supervising and directing our plumbers to ensure exceptional customer service and quality workmanship.
Key Responsibilities:
- Supervise and direct plumbers to ensure effective performance of repair, replacement, installation, and other duties as required for customer satisfaction.
- Review and ensure quality meets Summers standards and safety requirements; make recommendations to improve quality and productivity.
- Conduct group and one-on-one training with technicians on lead generation, customer service, and company practices and procedures.
- Ensure all company/department policies are being followed by all plumbing staff.
- Train employees on technical skills, company processes, and safety rules and practices.
- Represent Summers professionally, honestly, and ethically in all business matters and activities.
- Demonstrate leadership to field technicians in the areas of customer focus and customer service.
Requirements:
- Must hold a current plumbing license.
- Must be able to lift and maneuver equipment up to 75 lbs.
- Must be able to crawl, climb, kneel, squat, bend, and reach overhead.
- Must be able to climb and work on ladders.
- Must be able to use hand and power tools.
- Demonstrate ability to train others in technical skills and effective customer service.
- Effective and efficient time-management and organizational skills.
- Valid driver's license and acceptable driving records.
- Available to work flexible hours and on-call shifts as needed.
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