Technical Operations Technician
7 days ago
We are looking for a talented Technical Operations Technician to join our team at GovCIO. As an IT support specialist, you will be responsible for providing technical assistance to federal customers, ensuring smooth IT operations.
The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, and the ability to work independently. A minimum of 2-5 years of experience in a related field, along with a high school diploma or equivalent, is required. US citizenship is also mandatory.
We offer a competitive salary range of $55,000 - $75,000 per annum, based on location and experience. The hourly rate is estimated at $25.00. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as paid time off and holidays.
This full-time position requires the selected candidate to be located in Camp Springs, MD. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional IT services, we encourage you to apply.
Key Responsibilities:
- Provide technical support to federal customers via phone, email, and in-person
- Maintain accurate records of customer interactions and issues resolved
- Collaborate with internal teams to resolve complex technical issues
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