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Flexible Customer Care Associate

2 months ago

Green Bay, Wisconsin, United States Window Genie Full time

Become a vital part of our team as a Customer Service Representative at Window Genie

Window Genie, a franchise under Neighborly, is committed to providing exceptional home services that enhance the beauty and functionality of residences in your area. Our offerings encompass window cleaning, pressure washing, holiday lighting, gutter maintenance, and window tinting.

In the role of Customer Service Representative, you will be instrumental in upholding our dedication to customer satisfaction and professionalism. We seek individuals who are proactive, detail-oriented, and possess strong communication skills.

Key Responsibilities:

  • Respond to incoming customer inquiries
  • Provide estimates for services and finalize sales
  • Accurately input data into our systems
  • Coordinate and relay job details to clients and service professionals
  • Inform customers about our service offerings and promote additional services
  • Conduct outbound calls to remind customers of appointments
  • Support various administrative tasks as needed

Qualifications:

  • Excellent verbal communication abilities
  • Meticulous attention to detail
  • Professional attitude and demeanor
  • Capability to work independently as well as collaboratively

If you have relevant skills and are seeking a flexible part-time opportunity, we welcome your application. We provide a flexible work schedule between 7:30 am and 5:00 pm, Monday through Friday, totaling 20-30 hours weekly.