BPO Insurance Licensing Specialist
2 days ago
Job Summary: We are seeking an experienced BPO Insurance Licensing Specialist to support Property and Casualty business process outsourcing accounts. As a key member of our team, you will be responsible for managing the licensing and registration of new and existing insurance professionals.
Key Responsibilities:
- Manage representative terminations, exam windows, insurance appointments, and processing maintenance requests for existing agents.
- Ensure compliance with federal and state regulatory agencies.
- Act as the primary point of contact for clients and the MCI operations and shared services team.
- Respond to questions regarding licensing appointment statuses, appointment procedures, and state regulations.
- Identify and process qualified and unqualified new producer appointments and contracts.
- Update systems and notify agents upon confirmation of appointment from the state.
- Review state insurance department announcements of agents' renewals and reconcile with company agent listing.
- Prepare and submit to individual state insurance departments the disposition of actions taken on announcements.
- Submit and receive requests for background investigation on agents and determine if contracts submitted are allowed based on company guidelines.
- Update processing systems with all renewals or terminations to effectively allow or deny new business processing to take place.
- Calculate and request checks for fee payment and vendor billings.
- Maintain the licensing and database systems, agent demographic information, and address changes.
Requirements:
- Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree.
- 5 years of securities, insurance, or other related work experience.
- High-level knowledge and experience in the management of large-scale licensing requirements.
- Professional designation (CPCU/CIC/AAI/CISR) preferred.
- Able to analyze information and determine appropriate action.
- Work under pressure and meet deadlines.
- Skilled in effective verbal and written communications.
- Ability to be at work on a regular and predictable basis.
- Effectively communicate courteously and professionally with customers, co-workers, and various business contacts.
- Function as a team player.
- Able to maintain high concentration and focus.
- Ability to organize, prioritize, and handle multiple tasks.
- Advanced attention to detail.
- Ability to resolve problems and make rule-based decisions.
- Skill in operating personal computer and various software packages (i.e. Microsoft Office, Outlook, Excel, etc.).
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- A chance to work with a leading business process outsourcing company.
How to Apply:
Interested candidates should submit their resume and cover letter to our careers page.
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