BPO Insurance Licensing Specialist

2 days ago

Wichita, Kansas, United States Mass Markets Full time
Job Title: BPO Insurance Licensing Specialist

Job Summary: We are seeking an experienced BPO Insurance Licensing Specialist to support Property and Casualty business process outsourcing accounts. As a key member of our team, you will be responsible for managing the licensing and registration of new and existing insurance professionals.

Key Responsibilities:

  • Manage representative terminations, exam windows, insurance appointments, and processing maintenance requests for existing agents.
  • Ensure compliance with federal and state regulatory agencies.
  • Act as the primary point of contact for clients and the MCI operations and shared services team.
  • Respond to questions regarding licensing appointment statuses, appointment procedures, and state regulations.
  • Identify and process qualified and unqualified new producer appointments and contracts.
  • Update systems and notify agents upon confirmation of appointment from the state.
  • Review state insurance department announcements of agents' renewals and reconcile with company agent listing.
  • Prepare and submit to individual state insurance departments the disposition of actions taken on announcements.
  • Submit and receive requests for background investigation on agents and determine if contracts submitted are allowed based on company guidelines.
  • Update processing systems with all renewals or terminations to effectively allow or deny new business processing to take place.
  • Calculate and request checks for fee payment and vendor billings.
  • Maintain the licensing and database systems, agent demographic information, and address changes.

Requirements:

  • Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree.
  • 5 years of securities, insurance, or other related work experience.
  • High-level knowledge and experience in the management of large-scale licensing requirements.
  • Professional designation (CPCU/CIC/AAI/CISR) preferred.
  • Able to analyze information and determine appropriate action.
  • Work under pressure and meet deadlines.
  • Skilled in effective verbal and written communications.
  • Ability to be at work on a regular and predictable basis.
  • Effectively communicate courteously and professionally with customers, co-workers, and various business contacts.
  • Function as a team player.
  • Able to maintain high concentration and focus.
  • Ability to organize, prioritize, and handle multiple tasks.
  • Advanced attention to detail.
  • Ability to resolve problems and make rule-based decisions.
  • Skill in operating personal computer and various software packages (i.e. Microsoft Office, Outlook, Excel, etc.).

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a leading business process outsourcing company.

How to Apply:

Interested candidates should submit their resume and cover letter to our careers page.

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