Underwriting Account Service Associate

4 weeks ago

Seattle, Washington, United States Zurich NA Full time

About the Role:

Zurich North America is seeking an Underwriting Account Service Associate to join the National Accounts - Construction Underwriting team. As an Underwriting Account Service Analyst, you will support and work closely with experienced Underwriters in the review and analysis of risks.

Key Responsibilities:

  • Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
  • Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
  • Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
  • Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.
  • Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.

Requirements:

  • Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
  • Knowledge of data collection and analysis
  • Microsoft Office experience
  • Insurance industry knowledge (preferred)
  • Knowledge of processing, rating and policy management systems used in the insurance industry (preferred)
  • Strong verbal and written communication skills
  • Superior skills in relationship building, active listening with customers and coworkers
  • Customer service experience
  • Enjoys working with details and providing accurate data in a timely manner
  • Self-directed to meet deadlines
  • Multi-tasking skills

What We Offer:

Zurich North America offers a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Location:

This role will be based out of one of the following office locations: Gold River, CA; Irvine, CA; Los Angeles, CA; San Francisco, CA; Denver, CO; or Seattle, WA, with the flexibility to work on a hybrid basis.

Remote Working:

Hybrid

Schedule:

Full Time

Employment Sponsorship Offered:

No

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