Operations Director

1 week ago


Silver Spring, Maryland, United States CVS Health Full time

Transforming Healthcare with CVS Health

CVS Health is committed to delivering enhanced human-centric healthcare for a rapidly changing world. As an Operations Manager, you will play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:

  • Lead others and work effectively with store crews
  • Supervise, assign and direct activities of the store's crew
  • Effectively communicate information to store crew and supervisors in an open and timely manner
  • Support Store Manager with action plans for operational and service improvement
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture (greet, offer help, and thank)

Requirements:

  • Deductive reasoning ability, advanced analytical skills and computer skills
  • Advanced communication skills, leadership, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Benefits:

  • Competitive pay range: $18.65 - $31.00
  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • Term life insurance plan
  • Short-term and long-term disability benefits
  • Well-being programs
  • Education assistance
  • Free development courses
  • CVS store discount
  • Discount programs with participating partners

Join CVS Health and be part of a team that is dedicated to making a difference in the lives of our customers and communities.



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