Operations Director
1 week ago
Transforming Healthcare with CVS Health
CVS Health is committed to delivering enhanced human-centric healthcare for a rapidly changing world. As an Operations Manager, you will play a vital role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Key Responsibilities:
- Lead others and work effectively with store crews
- Supervise, assign and direct activities of the store's crew
- Effectively communicate information to store crew and supervisors in an open and timely manner
- Support Store Manager with action plans for operational and service improvement
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture (greet, offer help, and thank)
Requirements:
- Deductive reasoning ability, advanced analytical skills and computer skills
- Advanced communication skills, leadership, supervision, and influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Benefits:
- Competitive pay range: $18.65 - $31.00
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Employee Stock Purchase Plan
- Term life insurance plan
- Short-term and long-term disability benefits
- Well-being programs
- Education assistance
- Free development courses
- CVS store discount
- Discount programs with participating partners
Join CVS Health and be part of a team that is dedicated to making a difference in the lives of our customers and communities.
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