Senior Solution Consultant

22 hours ago


Jacksonville, Florida, United States ServiceNow Full time
Job Summary

As a Senior Solution Consultant at ServiceNow, you will play a critical role in driving revenue growth by supporting the Employee Experience, Customer Workflow, and ITX Solution Sales teams. You will be responsible for guiding sales teams in developing and positioning product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for assigned territories.

Key Responsibilities
  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers' challenges and provide product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
  • Guide strategic programs in top accounts, including customer journey sessions for roadmap and outcome agreement
  • Provide feedback to product management about product enhancements that can address customer needs and guide additional value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events, including executive briefings, conferences, user groups, and trade shows
Requirements
  • 5+ years of pre-sales solution consulting or sales engineering experience
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence
  • Willingness to travel


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