Student Success Coach

3 weeks ago


Chicago, Illinois, United States Illinois Tech Full time

Program Overview

The Student Success Coach position at Illinois Tech is a vital role in supporting students in the Recovery Support Specialist certificate program.

This position involves providing individualized guidance and mentorship to students, helping them overcome barriers to success and achieve their academic and personal goals.

Key Responsibilities

  • Assist program director in recruitment and selection of students
  • Serve as primary advisor for all students in the program, meeting with each student at least three times per semester
  • Engage students in person-centered, holistic conversations to help them articulate their goals, problem-solve, and develop action plans
  • Provide mentorship and career development opportunities to students
  • Assist students in obtaining support through hands-on assistance and referrals to university resources and external supports
  • Host weekly office hours for students in the early morning or evening hours
  • Conduct study groups, review sessions, and academic support groups as needed

Requirements

  • Have a CRSS or CPRS certificate in Illinois or be eligible to obtain one within three months of hire
  • At least two years of experience working in peer support (mental health or substance use) is preferred
  • Experience in customer service and/or student support services is preferred

Work Environment

The position is housed in the Psychology Department at the Center for Health Equity, Education, and Research (CHEER) on Illinois Tech's campus.

Travel Requirements

Occasional travel in the community to visit internship sites, trainings, or community events is required.

Education and Experience

Candidates must have a strong understanding of mental health and substance use issues, as well as experience working with diverse populations.

Relationships with Students

The Student Success Coach will build relationships with students through individual meetings, study groups, and academic support groups.

Communication and Collaboration

The position requires effective communication and collaboration with students, faculty, and staff at Illinois Tech, as well as with internship sites and community partners.


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