Operations Director
3 weeks ago
Homewatch CareGivers of Elmhurst is seeking an experienced Operations Manager to oversee the day-to-day activities of our organization. As a key member of our team, you will be responsible for directing, administering, and coordinating business activities to ensure the delivery of high-quality care to our clients.
Key Responsibilities- Oversee client care plans to ensure they are complete, accurate, and up-to-date.
- Develop and execute caregiver schedules to meet the needs of our clients.
- Ensure policy and procedure compliance to maintain the highest standards of care.
- Address client intake calls and provide exceptional customer service.
- Oversee all training, including orientation, case orientation, and ongoing training, to ensure our caregivers are equipped to provide the best possible care.
- Manage client, caregiver, and outside care collaborator relations to build strong partnerships.
- Direct care supervision to ensure the delivery of high-quality care.
- Ensure compliance with all state and federal regulations to maintain our reputation and licensure.
- Be available on-call as needed to provide support and guidance to our team.
- 3+ years of supervisory or administrative experience.
- 3+ years of home care experience (preferred).
- Ability to solve problems quickly and independently.
- Understanding of statutory and administrative rules to ensure compliance.
- Excellent written and verbal communication skills.
- Software experience with Word, Excel, and other applications.
- Ability to pass all background screening.
At Homewatch CareGivers of Elmhurst, we provide exceptional home care by supporting a custom and person-directed approach to care. We value the whole person and involve them in their own care. If you're looking for a meaningful career where you can make a difference, we encourage you to apply.
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