Operations Director

3 weeks ago


Elmhurst, Illinois, United States Homewatch CareGivers of Elmhurst Full time
Job Overview

Homewatch CareGivers of Elmhurst is seeking an experienced Operations Manager to oversee the day-to-day activities of our organization. As a key member of our team, you will be responsible for directing, administering, and coordinating business activities to ensure the delivery of high-quality care to our clients.

Key Responsibilities
  • Oversee client care plans to ensure they are complete, accurate, and up-to-date.
  • Develop and execute caregiver schedules to meet the needs of our clients.
  • Ensure policy and procedure compliance to maintain the highest standards of care.
  • Address client intake calls and provide exceptional customer service.
  • Oversee all training, including orientation, case orientation, and ongoing training, to ensure our caregivers are equipped to provide the best possible care.
  • Manage client, caregiver, and outside care collaborator relations to build strong partnerships.
  • Direct care supervision to ensure the delivery of high-quality care.
  • Ensure compliance with all state and federal regulations to maintain our reputation and licensure.
  • Be available on-call as needed to provide support and guidance to our team.
Requirements
  • 3+ years of supervisory or administrative experience.
  • 3+ years of home care experience (preferred).
  • Ability to solve problems quickly and independently.
  • Understanding of statutory and administrative rules to ensure compliance.
  • Excellent written and verbal communication skills.
  • Software experience with Word, Excel, and other applications.
  • Ability to pass all background screening.
Why Choose Us

At Homewatch CareGivers of Elmhurst, we provide exceptional home care by supporting a custom and person-directed approach to care. We value the whole person and involve them in their own care. If you're looking for a meaningful career where you can make a difference, we encourage you to apply.



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