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Quality Assurance Assistant

2 months ago

Dublin, Ohio, United States Sound Seal Full time
Job Summary

We are seeking a highly detail-oriented and organized Quality Assurance Assistant to join our team at Sound Seal. As a Quality Assurance Assistant, you will play a critical role in ensuring the quality and integrity of our products.

Key Responsibilities
  • Sort and process returned materials and submit documentation to relevant departments
  • Inspect, verify, and document inbound materials before they are released to production
  • Inspect, verify, and document incoming damaged freight
  • Create detailed RMA documentation
  • Enter information into spreadsheets and maintain records of products and product samples shipped
  • Ensure that our products meet quality and legal standards, as well as customer requirements
  • Perform various forms of audits and inspections to maintain Quality standards in Production
  • Implement performance and quality improvement programs
  • Assist the QA Supervisor with training production staff on quality measures
  • Prepare letters and other documents as needed
  • Answer and respond to telephone calls and emails
Requirements
  • High School Diploma required
  • 1-3 years of experience in a related field may be required
  • Experience and general knowledge of Microsoft Office products, including spreadsheets
  • Working knowledge of hand tools, calipers, and micrometers is preferred
  • Excellent interpersonal skills
  • Ability to communicate verbally and/or in writing as to work requirements, work in progress, and discrepancy issues
  • Good negotiation skills with a customer-oriented attitude
  • Able to use math to add, subtract, multiply, or divide and may work with fractions, decimals, or percentages
  • Able to follow instructions and/or directions requiring normal to extended periods of concentration
Working Conditions

This is a regular full-time position working 4, 10-hour days, Tuesday through Friday, with occasional overtime on Mondays. The successful candidate will be required to work independently and as part of a team, with occasional close supervision.