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Patient Services Coordinator

2 months ago

Yuba City, California, United States Excelin Health Full time
Position: Clinical Care Coordinator

Overview: The Clinical Care Coordinator (CCC) plays a pivotal role in providing administrative assistance to Clinical Managers, healthcare staff, and patients. Key responsibilities encompass the organization of reports, management of patient supplies, and facilitation of referrals, while collaborating effectively with various departments and physicians. The CCC must hold a valid clinical license and be equipped to receive physician directives. This role primarily involves office tasks, with potential patient care responsibilities during peak periods.

Key Responsibilities:
  • Work closely with the scheduling team to ensure precise scheduling and address discrepancies
  • Address patient requirements and liaise with field personnel regarding urgent assignments
  • Assist in reviewing orders to guarantee adherence to regulatory standards
  • Maintain clinical documentation for operational and compliance purposes
  • Educate and gather clinical paperwork necessary for billing processes
  • Confirm admission criteria and aid in the coordination of care and appointments
  • Facilitate care coordination documentation with healthcare institutions
  • Support the training and education of field personnel
Qualifications:
  • A minimum of one year of experience in home care or a healthcare facility
  • Current, active clinical license in good standing
  • Excellent communication and conflict resolution abilities
  • Dedicated to care delivery with a high level of energy
  • Familiarity with home health or hospice regulations and guidelines
  • Strong organizational skills with the ability to prioritize effectively
  • Proficient in Microsoft Office and agency software systems
  • Possession of a vehicle, valid driver's license, and insurance
Work Environment:
  • Primarily office-based with some travel involved
  • Frequent lifting, reaching, bending, and kneeling required
  • Visual and auditory acuity necessary for job functions