Customer Service Representative

4 weeks ago


ValdezCordova, United States First National Bank Alaska Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Universal Teller I. As a key member of our banking operations team, you will be responsible for delivering exceptional customer service and processing various types of customer transactions with accuracy and efficiency.

Key Responsibilities
  • Process customer transactions, including deposits, withdrawals, and transfers, while adhering to defined cash limits and bank policies.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Learn and apply Teller, Customer Experience, and Business Services skills to improve customer satisfaction and loyalty.
  • Work collaboratively with colleagues to achieve team goals and objectives.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
  • Strong analytical and problem-solving skills, with the ability to learn and apply new skills and knowledge.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.


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