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Retail Banking Specialist

2 months ago

Greenville, North Carolina, United States First Citizens Full time

Job Summary

The Sales and Service Representative is a key member of the First Citizens team, responsible for delivering exceptional customer service and sales support in a fast-paced banking environment.

Key Responsibilities

  • Engage customers in conversation to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs

Requirements

  • High School Diploma or GED and 6 months customer service experience
  • Preferred Area of Experience: Sales
  • Skill(s): Financial literacy, Knowledge of retail banking products and services

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package