Call Center Specialist

1 week ago


Forest Lake, Minnesota, United States Plugz Electric Full time
About the Role
We are seeking a skilled Customer Service Representative to join our team at Plugz Electric. In this role, you will be responsible for communicating with customers to identify their needs and provide solutions that meet their expectations. This includes making outbound calls, receiving inbound calls and emails, creating and managing team scorecards, filing permits, requesting inspections, and identifying the reason for the customer's call. To be successful in this role, you should be highly organized, able to work well under pressure, and possess excellent communication and problem-solving skills. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

Benefits
  • Competitive salary: $18-$22 per hour
  • Relaxed work environment
  • Career growth opportunities


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